Frequently asked questions.

We are going away last minute, do you accept less than 24 hours notice for bookings?

Yes, I understand there are last minute trips, appointments, emergencies etc that come up for everyone. I do my best to accept bookings so that your pet’s needs are looked after. However there are some times where I am previously booked and may not be able to accept last minute bookings.


What areas do you provide service for?

I currently provide pet visit and dog walking services in downtown Toronto, Etobicoke and Oakville. If you are not sure you can always send me an email and I can confirm with you quickly.

Do you provide services during the holidays?

Yes, I provide services on holidays, these do however have a holiday rate of $5 added to a half hour services.

Holiday rates for 2025 apply to the following upcoming holidays:

October 11, 12, 13, November 11, December 24, 25, 26, 30, 31.

Holiday rates for 2026 coming soon, but will include January 1, 2, 3 and February 16 2026

What are your fees?

All fees are indicated above, they range from $22 for a half hour pet visit to $39 for a 1 hour dog walk

Note: There are additional charges added if servicing more than 1 pet.

Note: Holiday rates are higher, and our 2025 dates are noted above.

What is the difference between a half hour dog check in and a half hour dog walk?

A 30 minute check-in appointment includes changing water, feeding (if required), any medication, playtime and a quick bathroom break.

A 30 minute do walk is a walk around the neighbourhood and checking they have water.

Do you offer day care for dogs?

Please contact us for information, this is something I hope to offer soon. You can either email us at novasfriendsto@gmail.com or DM us on instagram.